Category: General
Connection Error & 403 Error
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Solusinya : 1) Reset license : https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/ 2) Hubungi ISP (Internet Service Provider) dan masukkan daftar whitelist URL Autodesk Subscription Licenses Klik untuk melihat daftar whitelist URL : https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-URLs-protocols-should-be-accessible-for-Desktop-Subscription-to-work-html.html
Invite User & Assign Product [Classic User Management]
Khusus untuk license Single-user, di Autodesk Account hanya Administrator (Primary Admin/Contract Manager & Secondary Admin/Software Coordinator) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products Add Users (Tunggal) 1) Sign-in ke Autodesk Account di https://accounts.autodesk.com/ dan klik User Management > Classic User Management. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan […]
Contact Your Administrator to Request Permission to Use This Product
Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut : Penyebabnya: Admin Contract Manager belum memberikan akses produk ke user User telah install versi Trial sebelum menggunakan Subscription Tipe license salah Solusinya: 1) Assign User/Product https://knowledge.ciptasatria.com/autodesk-account-new-view-user-management/ 2) Reset License https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/
Establish an Internet Connection to Continue
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Koneksi internet terputus Solusinya : Cek koneksi internet, dengan cara : Control Panel > Network and Internet > Internet Options > pilih tab: Connections > klik: LAN Settings > uncheck “Automatically detect settings” > OK Ke tab Advanced […]
Autodesk Product is Flagged as “Installed” and the Install Button is Grayed Out
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya: Kesalahan dalam proses uninstall Solusinya: 1) Buka Download Troubleshooter atau Fix It dan download Microsoft Fix It Jalankan Microsoft Fix It Cari: Fix problem with programs that can’t be installed or uninstalled > Run Now Program Install and Uninstall Truobleshooter […]
Installation Incomplete. Some Products Failed to Install [Error Code: 1603]
Issue : Apabila saat menjalankan software Autodesk 2020 muncul Error seperti pada gambar berikut: Penyebabnya : Autodesk Licensing Service menggunakan versi lama AdskLicensing Component corrupt Solusinya : 1) Update patch Autodesk Licensing Service ke versi 10.1.1.66, dengan cara : Sign-in Autodesk Account > Product Updates > Checklist Autodesk Licensing Services > Download > Install > […]
Error [-73.125.0] A license error has occured. Contact your technical support representative for assistance
Issue : Apabila saat menjalankan software Autodesk muncul Licensing Error seperti pada gambar berikut: Solusinya : “Clean Uninstall & Reinstall” software Autodesk, dengan cara : 1) Start > All Programs > Autodesk > Uninstall Tool > Pilih software Autodesk > klik Uninstall. 2) Start > Control Panel > Programs and Features > Uninstall a program […]
Single-user or Sign-in Missing From the Let’s Get Started Screen
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Terblokir Proxy Server Terblokir Antivirus/Firewall Solusinya : 1) Nonaktifkan Firewall/Antivirus Jika menggunakan Proxy Server: 2) Buka Internet Explorer > klik “Tools” > Internet Options > tab “Connections” > LAN Settings. Pada “Proxy server” lalu checklist “Use a […]
Your Trial has Ended
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Admin belum Assign Product ke User License Trial telah habis Solusinya : 1) Cara Assign Product ke User : https://knowledge.ciptasatria.com/autodesk-account-new-view-user-management/ 2) Klik “Already have a license” > Sign-in menggunakan email/ID yang terdaftar 3) Reset License, dengan cara : https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/