Connection Error & 403 Error

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut :   Solusinya : 1)  Reset license : https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/ 2)  Hubungi ISP (Internet Service Provider) dan masukkan daftar whitelist URL Autodesk Subscription Licenses Klik untuk melihat daftar whitelist URL : https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-URLs-protocols-should-be-accessible-for-Desktop-Subscription-to-work-html.html

Read More

Invite User & Assign Product [Classic User Management]

Khusus untuk license Single-user, di Autodesk Account hanya Administrator (Primary Admin/Contract Manager & Secondary Admin/Software Coordinator) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products   Add Users (Tunggal) 1)  Sign-in ke Autodesk Account di https://accounts.autodesk.com/ dan klik User Management > Classic User Management. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan […]

Read More

Contact Your Administrator to Request Permission to Use This Product

Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut :   Penyebabnya: Admin Contract Manager belum memberikan akses produk ke user User telah install versi Trial sebelum menggunakan Subscription Tipe license salah   Solusinya: 1)  Assign User/Product https://knowledge.ciptasatria.com/autodesk-account-new-view-user-management/ 2)  Reset License https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/

Read More

Establish an Internet Connection to Continue

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Koneksi internet terputus   Solusinya : Cek koneksi internet, dengan cara : Control Panel > Network and Internet > Internet Options > pilih tab: Connections > klik: LAN Settings > uncheck “Automatically detect settings” > OK Ke tab Advanced […]

Read More

Autodesk Product is Flagged as “Installed” and the Install Button is Grayed Out

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya: Kesalahan dalam proses uninstall   Solusinya: 1)  Buka Download Troubleshooter atau Fix It dan download Microsoft Fix It Jalankan Microsoft Fix It Cari: Fix problem with programs that can’t be installed or uninstalled > Run Now Program Install and Uninstall Truobleshooter […]

Read More

Installation Incomplete. Some Products Failed to Install [Error Code: 1603]

Issue : Apabila saat menjalankan software Autodesk 2020 muncul Error seperti pada gambar berikut: Penyebabnya : Autodesk Licensing Service menggunakan versi lama AdskLicensing Component corrupt Solusinya : 1)  Update patch Autodesk Licensing Service ke versi 10.1.1.66, dengan cara : Sign-in Autodesk Account > Product Updates > Checklist Autodesk Licensing Services > Download > Install > […]

Read More

Single-user or Sign-in Missing From the Let’s Get Started Screen

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut :   Penyebabnya : Terblokir Proxy Server Terblokir Antivirus/Firewall Solusinya : 1)  Nonaktifkan Firewall/Antivirus   Jika menggunakan Proxy Server: 2)  Buka Internet Explorer > klik “Tools” > Internet Options > tab “Connections” > LAN Settings. Pada “Proxy server” lalu checklist “Use a […]

Read More

Your Trial has Ended

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Admin belum Assign Product ke User License Trial telah habis   Solusinya : 1)  Cara Assign Product ke User : https://knowledge.ciptasatria.com/autodesk-account-new-view-user-management/ 2)  Klik “Already have a license” > Sign-in menggunakan email/ID yang terdaftar 3)  Reset License, dengan cara : https://knowledge.ciptasatria.com/cara-reset-license-subscription-autodesk-pada-windows/

Read More